Contact Us for Customer Support and Online Banking Assistance
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Contact Us
Friendly team members available Mon-Fri 8 a.m. – 6 p.m. and Sat. 8 a.m. – 4 p.m. PST
Domestic: 866.873.4968
Local: 858.795.6000
International: AT&T USADirect + 866.873.4968
By Email or Chat
Live Chat and Secure Messaging in Digital Banking provides you direct access to our Member Service Representatives to answer questions quickly and securely. You may also email us at memberservice@blupeak.com.
In Person
To view branch hours and locations visit our Branch Locator.
Corporate Headquarters
BluPeak Federal Credit Union
10120 Pacific Heights Blvd. Suite 100
San Diego, CA 92121
ATM service only. This is not a branch location.
Financial Solutions
Domestic: 800.233.0253
Loan Assistance
Apply Online
Loan Payment Online (ACH)
Login to Online Banking, go to Move Money and select Loan Payment
or
Login to the BluPeak Mobile App and tap Loan Payment
Loan Payment by Phone (ACH/Debit)
Domestic: 866.873.4968
This service is available from Mon-Fri 8 a.m. – 6 p.m. and Sat. 8 a.m. – 4 p.m. PST
Deposits & Loan Payments Only
BluPeak Federal Credit Union
P.O. Box 881109
San Diego, CA 92168-1109
Overnight Mail
BluPeak Federal Credit Union
Attn: Loan Servicing
10120 Pacific Heights Blvd.
Suite 100
San Diego, CA 92121
Card Management
Debit Card: Report lost or stolen
Visit a local BluPeak branch
Toll Free: 314.542.7111
International: + 812.647.9794
Change a Debit Card PIN
Contact PIN-by-Phone
Domestic: 888.886.0083
International: + 531.262.5315
Card Activation
Toll Free: 800.631.3197
International: + 727.571.2200
Digital Wallet Support
Toll Free: 855.553.4291
Mobile and Online Banking Deletion
Maintenance Calendar
To ensure the highest level of security and to integrate the latest technological advancements, our digital banking services require periodic maintenance. During these maintenance periods, access to certain services including our digital banking platform, the Blupeak Mobile App, Bill Pay, and eStatements might be temporarily disrupted. We appreciate your understanding as we work to maintain and enhance the reliability of our services.
We’re constantly upgrading our systems to bring you a smoother and more secure digital experience. Should you experience any difficulty logging into Blupeak.com or the BluPeak Mobile app, or find yourself unable to complete a digital transaction during our scheduled maintenance times, we encourage you to please try again soon. We aim to keep any interruptions brief and they typically occur between 10:30 PM PT and 2:30 AM PT. Thank you for your patience as we enhance our services for you!
- Sunday, January 11
- Sunday, February 22
- Sunday, March 22
- Sunday, April 26
- Sunday, May 17
- Sunday, June 14
- Sunday, July 19
- Sunday, August 16
- Sunday, September 20
- Sunday, October 25
- Sunday, November 15
Disclosures
Must meet membership and account criteria. All loans subject to approval. Mobile and data rates may apply when using mobile banking.