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We know how hard it can be to stay up to date on all of the latest scams and fraud schemes popping up everyday. We are here to provide you with resources to help you stay alert and safe from cyberattacks on you and your loved ones.
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We use state-of-the-art technology to help detect and prevent potential fraud. If a purchase looks suspicious or stands out from your usual spending patterns, we’ll reach out immediately to ensure you authorized the transaction.
Think of it as an extra layer of security for your account. When you log in from a new computer or phone, we’ll ask for a one-time access code in addition to your username and password. This simple step stops unauthorized users in their tracks.
Our website and digital banking platforms use the latest industry-standard encryption. This ensures your personal data and financial information stay completely private and protected every time you connect.
Protect Your Account: We're Ready to Help
Your peace of mind is our priority. While we work hard to keep your digital banking safe, we want to ensure you have the tools to spot threats. If you ever feel your account security is at risk, don’t hesitate—call us right away at 866.873.4968.
- We will never ask for your card or account number when we call you.
- We will never ask for your PIN over the phone.
- We will never send you a link to verify transactions.
- If someone claims to be from our fraud team, do not share personal information.
BluPeak provides access to articles, quizzes, and guides to keep you properly informed and stay update to date on the latest scams. You can always be proactive when preventing scam attacks. It only takes a little time to read these resources that could help you feel confident about your online protection. Check out the widget below to see what new information you can find out.
Keep a close eye on your accounts and credit report for activity that may be suspicious. Setting up account alerts can be the best option for getting notified of account activity quickly.
Featured Article
Law Enforcement Impersonation Scams
How Criminals Are Exploiting Trust in the FBI.
How the Scam Works
These scams are carefully orchestrated to appear legitimate. Scammers reach out to victims in a variety of ways:
- Email or phone calls
- Social media messages
- Online forums or fraud support groups
In most cases, the fraudster claims they are from the IC3 and have recovered your previously lost funds—a tactic designed to gain your trust and exploit your hope for financial restitution. Unfortunately, it’s all a ruse designed to revictimize people who have already been scammed.
A Common Variation
One known version of this scam involves female profiles on social media joining support groups for scam victims. These fake personas present themselves as fellow fraud survivors and then refer victims to a male figure named “Jaime Quin”—a supposed “Chief Director” of the IC3—who communicates via the Telegram app.
“Quin” claims that the FBI has successfully recovered the victim’s funds. But in reality, he is a scammer using that story to extract more personal and financial information, sometimes even asking for fees or sensitive data under the pretense of “processing” the refund.
Warning Signs of the IC3 Impersonation Scam
- Unsolicited contact from someone claiming to be from the FBI or IC3
- Claims of recovered funds tied to a previous fraud report
- Request for money, cryptocurrency, or gift cards to complete the recovery
- Redirection to non-government communication platforms (e.g., Telegram, WhatsApp)
- High-pressure tactics or emotional manipulation, especially appeals to hope or fear
How to Protect Yourself
- The IC3 never initiates contact via email, phone, social media, or messaging apps.
- Never share personal, financial, or sensitive information with anyone you’ve only communicated with online or over the phone.
- The IC3 will never ask for money to assist in fund recovery.
- Be skeptical of anyone claiming to recover your lost money—especially if they contact you first.
- Avoid engaging on unofficial platforms like Telegram or WhatsApp if the person claims to represent a government agency.
What To Do If You’re Targeted
If you believe you’ve been approached by someone impersonating the IC3 or FBI, report it immediately through the official IC3 website: www.ic3.gov.
In your report, include:
- Name, alias, or organization of the scammer
- Communication methods used: emails, phone numbers, websites, social media
- Details of any transactions: payment method, date, amount, and receiving information
- A summary of your interaction: how they contacted you, what they claimed, and what you shared
If you’re aged 60 or older and need help filing your report, you can contact the Department of Justice Elder Justice Hotline at 1-833-FRAUD-11 (833-372-8311).
Final Thoughts
Scammers know that victims of fraud are emotionally vulnerable—and that hope for recovery can cloud judgment. Don’t let them exploit your trust in law enforcement. Only trust official government websites and direct communications from verified sources. When in doubt, pause, verify, and report.
Dive Into More Prevention Resources Below
Related Articles
How to Protect Yourself From the Latest Financial Scams
How to Spot a Scam: 8 Warning Signs
Social Media: Scammers’ New Favorite Playground
Disclosures
This information is provided for educational purposes only and is not intended to be financial advice. Must meet membership and account criteria. Mobile and data rates apply when using mobile banking.