My paper receipt is not uploading correctly – how should I take the photo to accurately capture receipt data?
The quality of the image is key, so it’s a good idea to quickly preview the image before completing the upload. To ensure you get a high quality image of your paper receipt, make sure it’s flattened and placed on a dark surface in a well-lit area. Also make sure you capture the entire receipt in the photo and that the text/print is legible. If certain details are not uploaded correctly, you can easily make edits to the receipt data by swiping left on the receipt from the Receipt List and then tapping the “Edit” button.