How do I get started with Voice Banking?

It’s easy! You’ll need to be enrolled with BluPeak Credit Union Online Banking, as well as have the Amazon® Alexa® app on your Apple® or Android® device, and an Alexa powered device. Then follow these steps:

  • Open the Amazon Alexa app
  • Select ‘Skills & Games’ from the app’s navigation menu
  • Tap the search icon and search for ‘BluPeak Credit Union’
  • Once directed to the BluPeak Credit Union skill page, click the ‘Enable to Use’ button
  • Enter your BluPeak Credit Union Online Banking login credentials and agree to the Terms and Conditions
  • Complete Multi-Factor Authentication by entering a one-time passcode that will be delivered to you via a phone number or email address you have on file for your Online Banking account.
  • Enter a four-digit security passcode that Alexa will use to authenticate each of your Voice Banking sessions.
  • Click the ‘Continue’ button and you’ll see the screen confirming that your BluPeak Credit Union Online Banking account has been successfully linked.

Amazon and Alexa are trademarks of, Inc. or its affiliates. Apple is a registered trademark of Apple Inc. Android is a trademark of Google Inc.