How do I get started with Voice Banking?

It’s easy! You’ll need to be enrolled with BluPeak Credit Union Online Banking, as well as have the Amazon^® Alexa^® app on your Apple^® or Android^® device, and an Alexa powered device. Then follow these steps:

• Open the Amazon Alexa app
• Select ‘Skills & Games’ from the app’s navigation menu
• Tap the search icon and search for ‘BluPeak Credit Union’
• Once directed to the BluPeak Credit Union skill page, click the ‘Enable to Use’ button
• Enter your BluPeak Credit Union Online Banking login credentials and agree to the Terms and Conditions
• Complete Multi-Factor Authentication by entering a one-time passcode that will be delivered to you via a phone number or email address you have on file for your Online Banking account.
• Enter a four-digit security passcode that Alexa will use to authenticate each of your Voice Banking sessions.
• Click the ‘Continue’ button and you’ll see the screen confirming that your BluPeak Credit Union Online Banking account has been successfully linked.

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